OperatorOSOperatorOS

Pricing

Pay for what you operate.

Start free, layer on modules as you grow, and only pay for the operators who actually use the console.

Pricing that scales with how much you operate.

Four tiers, one console. Start free, layer on modules as your operation grows.

Starter

The smallest console that still feels like a command layer.

For Solo operators and 1–2 person teams running a single trade.

Free during beta
one operator seat included
Includes
  • TradeFlowKit
  • TorqueShed
  • TechDeck
Why operators pick this
  • One operator seat
  • Three starter modules unlocked
  • Single sign-on across every module
  • Email support
Add-ons billed separately per module, per month.
Start free

No card required. Upgrade any time.

Most popular

Pro Operator

The full operator stack for growing service businesses.

For Teams of 3–15 running multiple trades or service lines.

See plans
per operator, per month
Includes
  • Everything in Starter
  • PulseDesk
  • FaultlineLab
  • BrandForgeOS
Why operators pick this
  • Up to 15 operator seats
  • Six modules unlocked, more as add-ons
  • Role-based access for owners, admins, members
  • Priority support
Add-ons billed separately per module, per month.
See plans

Add-on modules billed per-module, per-month.

Business Command

Multi-team coordination with audit-friendly workflows.

For Operations leaders running multiple sites or service lines.

See plans
tailored to seats + modules
Includes
  • Everything in Pro
  • SnapProofOS
  • StudyForge AI
  • Ninja Launch Kit
Why operators pick this
  • Unlimited operator seats per tenant
  • Nine modules unlocked
  • Tenant-aware admin surface
  • Centralized audit trail
Add-ons billed separately per module, per month.
See plans

Seat counts and module mix tailored in the console.

Elite — Full Arsenal

Every Shotgun Ninjas module, with the AI-native command layer.

For MSPs, multi-brand operators, and AI-forward teams.

Coming soon
talk to us about early access
Includes
  • Every module included
  • CallCommand AI
  • Ninjamation
Why operators pick this
  • All 11 modules unlocked by default
  • AI Operations Assistant included
  • Cross-app workflow automation
  • Dedicated success contact
Add-ons billed separately per module, per month.
Join the waitlist

Early access opens through the console once you sign in.

Prices shown in USD. Final pricing confirmed at checkout inside the console.

Add-on modules

Add modules without leaving your tier.

Every module is available as a stand-alone add-on. If your tier already includes it, the add-on cost drops to zero — you only pay for what your plan does not cover.

ModuleAdd-on priceIncluded from
TradeFlowKit

Quoting, dispatch, and job tracking for trades operators.

Included
in every tier
Starter
TorqueShed

Fleet, asset, and maintenance log for vehicle-heavy crews.

Included
in every tier
Starter
TechDeck

Field tech checklists, photo proof, and shift handoffs.

Included
in every tier
Starter
PulseDesk

Lightweight customer help desk wired into your operator console.

Starting at add-on rate
per tenant / month — included on Pro and above
Pro Operator
FaultlineLab

Incident timelines and root-cause notes for service teams.

Starting at add-on rate
per tenant / month — included on Pro and above
Pro Operator
BrandForgeOS

Centralized brand assets, voice rules, and template library.

Starting at add-on rate
per tenant / month — included on Pro and above
Pro Operator
SnapProofOS

Photo-evidence capture with tamper-resistant audit trail.

Starting at add-on rate
per tenant / month — included on Business Command
Business Command
StudyForge AIBeta

AI-assisted training plans and SOP coaching for new hires.

Starting at add-on rate
per tenant / month — included on Business Command
Business Command
Ninja Launch Kit

Launch playbooks and rollout checklists for new service lines.

Starting at add-on rate
per tenant / month — included on Business Command
Business Command
CallCommand AIComing soon

AI-assisted outbound calling with transcript-aware follow-ups.

Coming soon
add-on at launch — included on Elite
Elite — Full Arsenal
NinjamationComing soon

Cross-module workflow automation across the operator console.

Coming soon
add-on at launch — included on Elite
Elite — Full Arsenal
TradeFlowKit

Quoting, dispatch, and job tracking for trades operators.

Add-on price
Included
in every tier
Included from
Starter
TorqueShed

Fleet, asset, and maintenance log for vehicle-heavy crews.

Add-on price
Included
in every tier
Included from
Starter
TechDeck

Field tech checklists, photo proof, and shift handoffs.

Add-on price
Included
in every tier
Included from
Starter
PulseDesk

Lightweight customer help desk wired into your operator console.

Add-on price
Starting at add-on rate
per tenant / month — included on Pro and above
Included from
Pro Operator
FaultlineLab

Incident timelines and root-cause notes for service teams.

Add-on price
Starting at add-on rate
per tenant / month — included on Pro and above
Included from
Pro Operator
BrandForgeOS

Centralized brand assets, voice rules, and template library.

Add-on price
Starting at add-on rate
per tenant / month — included on Pro and above
Included from
Pro Operator
SnapProofOS

Photo-evidence capture with tamper-resistant audit trail.

Add-on price
Starting at add-on rate
per tenant / month — included on Business Command
Included from
Business Command
StudyForge AIBeta

AI-assisted training plans and SOP coaching for new hires.

Add-on price
Starting at add-on rate
per tenant / month — included on Business Command
Included from
Business Command
Ninja Launch Kit

Launch playbooks and rollout checklists for new service lines.

Add-on price
Starting at add-on rate
per tenant / month — included on Business Command
Included from
Business Command
CallCommand AIComing soon

AI-assisted outbound calling with transcript-aware follow-ups.

Add-on price
Coming soon
add-on at launch — included on Elite
Included from
Elite — Full Arsenal
NinjamationComing soon

Cross-module workflow automation across the operator console.

Add-on price
Coming soon
add-on at launch — included on Elite
Included from
Elite — Full Arsenal

Final per-module pricing is shown inside the console before you confirm any charge.

Frequently asked

Answers before you have to ask.

The questions our team hears most often about seats, billing, and how OperatorOS treats your data.

How does OperatorOS count operator seats?

A seat is one person who signs in to the console. Read-only viewers, customers, and webhook integrations do not consume a seat — only humans who log in and operate the modules do.

When am I billed, and how often?

Paid tiers and add-ons are billed monthly through Stripe on the day you subscribed. Add or remove seats and modules whenever you like — the next invoice is prorated automatically.

Can I buy a single add-on module without upgrading my tier?

Yes. Any module that is not already included in your tier can be enabled as a stand-alone add-on from the in-app billing screen. Add-ons activate the moment Stripe confirms the charge.

What happens to my data if I change tiers or remove a module?

Nothing is deleted when you downgrade or disable an add-on. Access to the affected module pauses, but the data sits ready inside your tenant until you re-enable it.

What is the refund policy?

If a charge does not look right, email support within 14 days of the invoice and we will work it out one-to-one. We do not offer pro-rated refunds for partial months once a billing period has started.

Is the Starter tier really free?

Starter is free during beta with one operator seat and the three starter modules. No card is required to sign up, and we will email you well before that ever changes.

Are my modules and data shared with other tenants?

No. Every record in OperatorOS is scoped to your tenant, and the API blocks cross-tenant reads by design. Even our platform admins see your data only through audited, role-gated views.

How do I get help if something goes wrong?

Starter includes email support, Pro and above add priority response times, and Business Command and Elite get a named success contact. All tiers can reach the team directly from the in-app help menu.

Still unsure? Sign in and reach the team from the in-app help menu.

Trust & Security

Operators trust OperatorOS with the work that has to stay running.

Designed for teams that need role-aware access, tenant-scoped data, and an audit trail they can show their customers.

  • Role-based access ready

    Designed so owners, admins, and members only see the surface they need. Sensitive actions are built to be checked server-side.

  • Tenant-aware by design

    Every record, module grant, and audit row is scoped to a tenant. The API is built to keep tenant data separated.

  • Module entitlement model

    Module access is granted per tenant and per user. Designed to revoke access when a subscription ends.

  • One centralized login

    Sign in once and every unlocked module opens through the same session. No per-app password sprawl.

  • Audit-friendly workflows

    Sensitive mutations write to a centralized audit trail with actor, target, and tenant context for later review.

  • Built for operators, MSPs, and business owners

    OperatorOS is built with security-conscious workflows in mind — every surface assumes you have real customers and real data.

Stop juggling tools. Start operating.

OperatorOS gives your whole operation one command layer. Sign in once, light up the modules you need, and run.

Enter the Command Layer